François_TAO
François_TAO
@francois_tao
Admin
Membre
Inscription: Oct 19, 2022
Last seen: Mar 12, 2025
Sujets: 0 / Réponse: 78
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RE: TAO Closing down

Hi @Leigh,Unfortunately I have to confirm this information. The message you received is not a hoax.We have now been working for several years on the d...

Il y a 2 mois
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RE: Missing Dashboard access

Hi @andreshs1, Thanks for your reply. Alexandre will get back to you shortly to help you solve the problem you're experiencing. Have a nice day,...

Il y a 4 mois
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RE: Missing Dashboard access

Hi @andreshs1, I hope you are well. Our technical team has sent you an e-mail to resolve the situation. I've deleted your second message on the ...

Il y a 4 mois
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RE: Missing Dashboard access

Hi @jlubimir, For the monitor update make sure the monitor is connected to the internet. Once this is done, from the monitor screen go to “menu &g...

Il y a 4 mois
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RE: Missing Dashboard access

Hello @skokie, It seems that our technical team has helped you solve this problem. Access to data via the dashboard is conditional on updating the...

Il y a 5 mois
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RE: Acces by VPN using remote Desktop or similar?

Hi @daniel, That's right, it can be done via the web interface, but you need to be connected to the same network as the monitor to access it. It c...

Il y a 5 mois
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RE: Pre charge time delay resets on reboot

Hi @skokie, This bug hasn't been fixed for the moment. We'll let you know when it's done. François

Il y a 5 mois
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RE: Missing Dashboard access

Hi @jlubmir, Have you updated your monitor yet? This is necessary to have access to your Grafana online again. Once you've done this, just send ...

Il y a 5 mois
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RE: BMS and Monitor firmware updates

Hi @skokie, The slow monitor problem was due to memory overflow. This issue has been corrected and no problems have been reported by our users sin...

Il y a 5 mois
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RE: Acces by VPN using remote Desktop or similar?

Hi @molly, Implementing a new feature always requires development time and testing before release. As explained above, the development of this fea...

Il y a 6 mois
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RE: Acces by VPN using remote Desktop or similar?

Hi @molly, Thanks for your post which is very relevant. Indeed, the development of the features you describe is part of our roadmap. In the futu...

Il y a 6 mois
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RE: Issues with the new Forum site

Hi @andreshs1, The forum format we use on the site doesn't allow multilingualism.It's therefore necessary to use a translator that we've integrated ...

Il y a 6 mois
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RE: Pre charge time delay resets on reboot

ok. Have you tried repeating this procedure? If so, did you observe the same behavior?

Il y a 6 mois
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RE: Disabled trigger triggered

ok. If I may ask, what is the purpose of trigger n°13, which is set at 3.6V? Is it for your CAN messages?

Il y a 6 mois
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RE: Disabled trigger triggered

Ok. Can you post a screenshot of you triggers just to check if I see something. Let me know if you observe similar behavior in the future. Did t...

Il y a 6 mois
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