Hi @daniel, Did you save your settings when you changed the preload time? If you did so, did the setting remain in memory before you rebooted the ...

Hello @daniel, Did this problem occur on a one-off occasion, or have you seen the same behavior on several occasions? Have a nice day, François

Hello @daniel, Indeed, we have observed this.Nothing functionally problematic, but we will correct it in the next software update. Have a nice day...

It seems that after the exchange you had with our technical staff, everything is back to normal. We apologize for any inconvenience this may have ca...

Hi @daniel, We're going to run some tests of our own to try and reproduce the situation and we'll get back to you. Concerning forum transl...

All right. If I understand correctly, everything is back to normal. The CAN is working and the monitors are responsive again? However, it's not no...

Hello @foxy-kitty, I'm sorry for the inconvenience. Were these slowness observed as soon as you updated your monitors or did it appear gradually? ...

Hi @daniel, The 100% SOC calibration seems to have gone well.I see that the “battery is full” event appeared in the logs. Could you tell m...

Hi @daniel, Here is the technical documentation for your version of the TAO BMS. We'll put it on our site for downloading. For the firmw...

Hi @foxy-kitty, CANbus communication with Victron equipment is a complex subject because there is very little literature about messages sent or rece...

Hi @skokie, I'm sorry for the inconvenience. We're still making progress on this issue, which has taken longer than expected but will soon be stab...

Hi @skokie, The dashboard will be available again shortly. We are in the process of making some technical changes to the dashboard that will preve...

Hi @foxy-kitty, Did you make any wiring changes lately before this communication problem appeared? We'll contact you directly by e-mail to discuss...

@foxy-kitty it doesn't matter if the slave BMS doesn't communicate with the cerbo GX, as long as it communicates with the master BMS. To validate th...

@foxy-kitty, the CAN termination jumper is the small connector that connects the two pins on the back of the monitor next to the CANbus connector (see...